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Front Desk Coordinator & Team Lead
Skin Sense
Raleigh, North Carolina, 27615, US  
Response Email: Job Description:

Front Desk Coordinator & Team Lead Needed 

Interested in working in a fast-paced yet relaxing and serene atmosphere?
We may have the position you've been looking for!

Skin Sense, an award winning day spa is searching for qualified candidates. We are seeking personable, enthusiastic, sales driven team players with a can do attitude for the position Team Lead and Front Desk Coordinator. Prior spa industry experience is not necessary, but experience in hospitality, retail or other client-service industries may be helpful. We are hiring for full time for both our Brier Creek and North Raleigh locations.

Work along side the Spa Director and Lead Spa Concierge of the spa location to satisfy the needs of internal and external clients at Skin Sense a Day Spa


  • Maintain professional front desk and phone etiquette when performing daily tasks
  • Perform scheduled cash counts throughout the day
  • Accountable for calculating day end deposits accurately
  • Responsible for daily data entry and up keep of information in client profiles
  • Possess the ability to effectively communicate with clients and staff
  • Provide quality sales techniques to ensure the success of retail goals for the store
  • All day to day activities must be performed while providing quality customer service at all times.


We are also in search of extraordinarily personable, enthusiastic personnel for the position of a third tier manager. A Team Lead is to deliver the highest levels of client service. Prior spa industry experience is not necessary, but experience in hospitality or other client-service industries may be helpful. Prior management experience is not required, but an aptitude for managing multiple tasks, effective and courteous communication, and use of computers is important. 

This is an extraordinary career opportunity for candidates who seek a position in a rapidly growing, dynamic industry with a strong desire and capability to excel in meeting the highest client service expectations. We seek confident and energetic team players who thrive in a fast paced environment.

 Skills for Success Include:
  • Strong customer service and communication skills
  • Retail sales experience
  • Easy to approach and is sociable, warm and friendly
  • Manage and prioritize multiple tasks daily
  • Ability to meet/exceed Productivity and Quality standards
  • Excellent Written and Oral
  • Communication Skills
  • Ability to adhere to schedule
  • Active Listening
  • Desire for Continuous Learning
  • Flexibility to adapt to changing tasks/priorities
  • Computer Skills in Microsoft Office Suite or Individual Applications (ie. Word). Working knowledge of Millennium is a plus!

All candidates must be able to work on weekends, evenings, and during the days surrounding key holidays. Evening and weekend availability is required.

We offer a team-oriented environment, and opportunity for growth and advancement. We are looking for employees who wish to succeed and contribute

Please respond to this email with a resume, also which location suits you best. Or stop by the Brier Creek or North Raleigh Spa locations to fill out an application. No phone calls please!

Benefits include the following:

•Competitive Salary
• Paid Vacation
•Team Atmosphere
• Beautiful environment to work within
•Complimentary Spa Services

Please respond with resume, which position you are interested in and which location. We are an equal opportunity employer. You may also stop by the Brier Creek or Falls of the Neuse locations to apply. No Phone Calls Please.

Company Email: Employment/Position Type: Full Time Years Of Experience: 1 Travel: No Travel Authorization: US